Jackie* paid for professional carpet cleaning to remove blood from her carpets. When that didn't work, she hired someone to pour some enzymes on the spots, but the stains kept coming back! Then she called Bio-One.
When Jackie asked us to help her clean some blood off her carpets, I immediately explained to her that from our experience, carpet cleaning is ineffective at removing biohazards. If she wanted to do it right, we would need to remove and replace the carpets. That's when she told me they had already tried two other methods that were ineffective. They were ready.
So why is carpet cleaning rarely effective at removing biohazards?